Privacy Policy
Last updated: 13 August 2026
This privacy notice explains how CAM Group Services Ltd, trading as CAM Electrical (“CAM Electrical”, “we”, “us” or “our”), collects and uses personal information.
Who we are
CAM Group Services Ltd is a company registered in England and Wales under company number 12638744. Our registered office is 8 The Woodlands, Geddington, Kettering, Northamptonshire, England, NN14 1BE. For data protection enquiries, email info@camelectrical.co.uk or call 01536 639009.
Information we collect
- Contact details such as your name, telephone number, email address and postcode.
- Information you provide in an enquiry, quotation request, contract or project, including messages and files you choose to upload.
- Customer, supplier and project records, including correspondence, quotations, invoices and payment records.
- Technical and security information such as IP address, browser information, server logs and records used to protect the website.
How and why we use information
- To respond to enquiries, prepare quotations and take steps before entering into a contract.
- To provide electrical services and administer our contracts.
- To manage our business, improve our services, prevent fraud and protect our systems where this is necessary for our legitimate interests.
- To keep tax, accounting, safety and other records where required by law.
- To send marketing communications only where we have the required consent or another lawful basis. You may opt out at any time.
Where we ask for information needed to deal with an enquiry or fulfil a contract, we may be unable to provide the requested service if it is not supplied.
Who we share information with
We may share information where necessary with service providers that support our website, email, IT, accounting and business operations; suppliers and subcontractors involved in a project; professional advisers; insurers; payment providers; and regulators, law enforcement bodies or other authorities where required. We do not sell personal information.
International transfers
Some technology providers may process information outside the UK. Where this occurs, we use an appropriate legal safeguard, such as UK adequacy regulations or approved contractual protections.
How long we keep information
We keep personal information only for as long as it is needed for the purpose collected and to meet legal, accounting, safety and insurance requirements. As a general guide, unconverted enquiries are normally retained for up to 24 months, project and financial records for up to seven years after the relevant transaction or relationship, and routine security logs for up to 12 months. Information may be kept longer where a dispute, incident or legal obligation requires it.
Your rights
Depending on the circumstances, you may have the right to ask for access to your personal information, correction, deletion, restriction, portability, or to object to processing. Where processing is based on consent, you may withdraw that consent at any time. You also have the right to complain to the Information Commissioner’s Office (ICO).
Automated decisions and security
We do not use personal information to make solely automated decisions that have legal or similarly significant effects. We use appropriate organisational and technical measures to protect information, although no internet service can be guaranteed completely secure.
Cookies and changes to this notice
For information about website storage and third-party services, see our Cookies Policy. We may update this notice when our services, suppliers or legal duties change. The date above shows the latest revision.